Return and Exchange Policy

RETURN AND EXCHANGE POLICY
At Jflo Boutique, customer satisfaction is very important to us. Please read our policy carefully before making a purchase.

REFUNDS
A refund can be made under the following conditions:
1. A defected item was delivered
2. Paid for an already sold out item
3. A mix up in your order

EXCHANGES
We allow exchanges only under the following conditions:
1. Exchange requests must be made within 24hrs of purchase or delivery
2. Items must be unused, unwashed, unstained, and in original condition.
3. Original tags must be attached

Any item received outside the criteria stated above will not be eligible for a return or exchange

For a swift and seamless process, please ensure that your return meets the terms and conditions stated above